Return Policy  

Thank you for supporting Princess Shmincess! I want you to be completely satisfied with your purchase. Please review the return policy below.

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eBook Downloads

All eBook sales are final and non-refundable. Once your eBook has been downloaded, it cannot be returned or exchanged.  

If you experience technical issues downloading or accessing your eBook, please contact me at info@princess-shmincess within 7 days of purchase, and I'll work with you to resolve the issue.

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Physical Books (Hardcover & Paperback)

Books Fulfilled by Julie Keshmiry

I accept returns for physical books purchased directly from me within 1 week of delivery if:

• The book arrives damaged, defective, or incorrect (i.e. missing pages, printing errors, or the wrong title/edition shipped)

Return Process:

1. The book arrives damaged, defective, or incorrect (i.e. missing pages, printing errors, or the wrong title/edition shipped)
   
2. Include your order number and photos of any damage
3. I'll provide return instructions and a prepaid return label if the return qualifies
4. Once I receive and inspect the returned item, I'll process a full refund to your original payment method within 5-7 business days

Books Sold by Partner Stores

For books purchased through partner retailers or bookstores, please follow that retailer's specific return policy. I do not handle returns for items sold through third-party partners.

Exchanges

I currently do not offer direct exchanges. If you need a different format or have received a damaged item, please follow the return process above, and you're welcome to place a new order.

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Thank you for supporting Princess Shmincess and helping Alex and Sam's story reach young readers!